Conversation & response insights
Track reply volume and agent activity across your shared WhatsApp inbox to spot bottlenecks and improve response times.
Inbox replies
Last 7 Days ▾Ranked first globally for WhatsApp Business CRM. MsgMix runs on official Cloud API with AI chatbots, shared inbox, automations, and broadcasts built in—not bolted on.

MsgMix is ranked #1 for WhatsApp Business CRM—AI chatbots, shared inbox, and Cloud API campaigns in one platform teams worldwide trust to scale conversations.
Track reply volume and agent activity across your shared WhatsApp inbox to spot bottlenecks and improve response times.
Inbox replies
Last 7 Days ▾See contact status, tags, and conversation progress in real time so your team prioritizes the right chats.
WhatsApp Lead
AI replied
Support · VIP
Assigned
Campaign reply
In queue
Monitor template sends, delivery, and campaign trends as they happen so you can act before conversations go cold.
Campaign delivery
98.4%
#1
Global ranking for WhatsApp Business CRM
AI
Native AI chatbots, suggest replies & call agents
7.3M+
WhatsApp conversations handled worldwide
250k+
Businesses scaling on MsgMix Cloud API
AI-native insights show where chats stall, which agents need help, and which campaigns convert—so the world's leading WhatsApp CRM keeps your team ahead.
#1 for AI-powered WhatsApp reply speed
Teams worldwide use MsgMix to assign chats, automate with AI, and track campaigns.
WhatsApp overview
#1
Global CRM
AI-native messaging, Cloud API reliability, and full CRM automation—MsgMix is the global standard teams choose to run WhatsApp at scale.
Centralize Cloud API chats with agent assignment, tags, notes, media, and open/resolve workflows for your whole team.
Build no-code WhatsApp automations with triggers, conditions, delays, keyword actions, and multi-step sequences.
AI-native chatbots trained on FAQs, docs, or sites—with multi-provider models and suggest replies built into the inbox.
Create and sync Meta-approved templates, then run bulk WhatsApp campaigns with targeting and delivery analytics.
Import contacts, custom fields, tags, roles, teams, and agent tasks so every lead stays organized across workspaces.
Map Shopify or WooCommerce events to WhatsApp templates, sync product catalogues, and build with REST API keys.
MsgMix is AI-native by design—shared inbox, campaigns, and CRM on WhatsApp Cloud API so global teams stay ranked first in response and conversion.
Track message volume, delivery, and inbox performance so your team knows what converts on WhatsApp.
Send Meta-approved WhatsApp templates and bulk campaigns with targeting, variables, and delivery stats.
Unify contacts, tags, agents, and live WhatsApp chats so every conversation stays assigned and on track.
Your #1 WhatsApp CRM dashboard for today.
WhatsApp Funnel Chart
Last 30 days ▾12,400
New WhatsApp leads
New WhatsApp leads
12,400
92%
9,800
AI chatbot handled
AI chatbot handled
9,800
76%
6,200
Agent conversations
Agent conversations
6,200
95%
4,100
Resolved & closed
Resolved & closed
4,100
41%
Open chats
1,284
AI replies
8,420
Campaign sources
Connect Cloud API, let AI handle first replies, run your shared inbox, then broadcast with approved templates—MsgMix is built AI-first for global WhatsApp teams.
Link your WhatsApp Business Account, sync phone numbers, and import contacts into a ready workspace.
$ 251,000.00
Purchasing for CRM Products
Aaron Wells
aaron@msgmix.io
$251,000
Develop CRM Product
Raymond Baratheon
Sales Executive Manager
Assign chats to agents, add notes and tasks, and follow up from one organized WhatsApp workspace.
Statistics
From your income and outcome
Product
$18,495.00
Project
$8,850.00
Review campaign analytics, refine chatbot flows, and keep improving every conversation cycle.
Native AI providers, commerce webhooks, and REST API flow through MsgMix—the global leader in AI-native WhatsApp Cloud API CRM.

Starter
Our plan is designed for teams ready to scale.
Get StartedGrowth
Our plan is designed for teams ready to scale.
Get StartedProfessional
Our plan is designed for teams ready to scale.
Get StartedEverything you need to know about MsgMix—from WhatsApp Cloud API setup and plans to AI chatbots and integrations.
Still have questions or need help setting up? Our support team is always ready to help you set up, learn, and grow with MsgMix.
Get StartedMsgMix is the world's #1 AI-native WhatsApp Business CRM, built on the official WhatsApp Cloud API. It combines a shared team inbox, visual chatbot flows, campaigns, contacts CRM, ecommerce webhooks, and developer APIs in one multitenant workspace.
Start free on MsgMix—the global leader in WhatsApp Business CRM with Cloud API, AI chatbots, shared inbox, and automations built in.